At Fashion Style Shop, we stand behind our authentic streetwear culture and want you to be 100% stoked about your limited-edition drops. If your BBC JAPAN x FIRST DOWN collab doesn’t fit right or your ICECREAM gear isn’t what you expected, we’ve got you covered with our straightforward returns process.
QUICK FACTS
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed with original tags
- Processing Time: 3-5 business days after we receive your return
- Final Sale Items: 20TH ANNIVERSARY pieces and EU EXCLUSIVES (see full list below)
HOW TO RETURN YOUR STREETWEAR
Step 1: Initiate Your Return
Email our support squad at [email protected] within 15 days of receiving your order with:
- Your order number
- Item(s) you want to return/exchange
- Reason for return
- Whether you want a refund or exchange
RETURN REQUEST TEMPLATE
Subject: Return Request – Order #[Your Order Number]
Body:
Hello Fashion Style Shop team,
I’d like to request a return/exchange for my recent order (#[Your Order Number]).
Items to return: [List items, e.g., “BBC JAPAN x FIRST DOWN Hoodie – Size M”] Reason: [Fit issue/wrong item/damaged/etc.] Request: [Refund/Exchange for Size L]
Please send return instructions at your earliest convenience.
Best,
[Your Full Name] [Your Email Address]
Step 2: Package Your Items
Once approved, repackage your items in the original packaging with all tags attached. Include the original packing slip or a copy of your order confirmation.
Step 3: Ship Your Return
We’ll provide you with a return shipping address. Note that return shipping costs are the customer’s responsibility unless the return is due to our error.
Return Address:
106 Parker Parkway, Mexico Beach, US 32456
REFUND PROCESS
Once we receive and inspect your return:
- Timing: Refunds are processed within 3-5 business days
- Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable
Note: It may take additional time for your bank or credit card company to process and post the refund to your account.
EXCHANGES
Want to swap for a different size or color? Follow the same return process and specify your exchange preferences in your email. We’ll process your exchange once we receive the original item.
If the exchange item is more expensive, you’ll need to pay the difference. If it’s less expensive, we’ll refund the difference.
FINAL SALE ITEMS
Due to the exclusive nature of certain collections, these items cannot be returned or exchanged:
- 20TH ANNIVERSARY collection
- EU EXCLUSIVES
- ICECREAM EU EXCLUSIVES
- LUNAR NEW YEAR collection
- BBC JAPAN x FIRST DOWN collaborations
All sale items are marked as “FINAL SALE” on their product pages.
INTERNATIONAL RETURNS
For our global streetwear fam (excluding some Asian and remote regions):
- You’re responsible for any customs fees or import taxes on returned items
- We recommend using a trackable shipping service (DHL or FedEx)
- Original shipping costs won’t be refunded for international returns
QUESTIONS?
Hit up our support team at [email protected] – we’re here to help you navigate the return process for your Billionaire Boys Club gear or any other streetwear essentials.
© 2025 Fashion Style Shop | Global streetwear. Secure payments. Authentic culture.
